Users privacy and Protection of Data
he continuous data streaming is now a daily routine! However, data collection and processing must take place only if considered necessary and legal.
In accordance to the relevant legislation and the code of conduct that governs our company, Riso, we commit ourselves that we will not sell, rent, distribute or publish in any way your personal information.
Alongside with the internal installed systems, our website has been designed in a way that is complied with the national, European and international legislation, as far as data protection and users private life is concerned. At the same time, our company is committed to proceed in any further compliance and adjustment of the website in case of subsequent alteration of the legislation.
The relevant legislation which we refer above to, is the following:
- EU Data Protection Directive 95/461995 (DPD)
- EU General Data Protection Regulation 2016/679 (GDPR)
- N.2472/1997 Protection of individual from Personal Data Processing
What kind of information do we collect?
We collect information that help us upgrade the services that we provide to you! The data we collect are used exclusively for the services you may request from us and, under no circumstances, are they shared with third parties.
Thus, our website collects Cookies and, in particular cases only, IP addresses, without collecting, editing or saving personal data concerning their usage.
Additionally, every time you fill out an interest declaration form on our website, we collect information which we handle as personal data. We perceive as personal data every kind of data you declare which may lead to identify you as individual, such as your name, your e-mail and your cell phone number.
How do we collect personal data?
In an initial stage, when you submit your data to a form of interest through our website in order to request our services, we receive them via email.
More specifically, this message is sent via the Simple Mail Transfer Protocol (SMTP). SMTP servers are protected by a TLS or SSL certificate, which means that the email content is encrypted before forwarded over the Internet. Only in a later stage, the content is decrypted by local computers and local devices.
The collected data is stored in our site’s database. Through the aforementioned procedure, we are able to carry out some of our (corporate) processes – for example, saving your data in the event that the email cannot be received through the SMTP server.
Furthermore, when you choose to receive our newsletter in your email inbox, your email address is stored on our site, retrieved via email, and promoted to MailChimp, which provides our company with email marketing services.
Your email address remains in the MailChimp database for as long as we continue to use its services or until you explicitly request your removal from our mailing list. Kindly be informed that as long as your email address remains in the MailChimp database, you will receive periodic email updates from us.
f you are under the age of 16, you must obtain the consent of your parents before signing up for our Newsletter.
We consider MailChimp to be a third-party data processor.
How do we use personal data?
We make optimum use of the data we collect through the above described way, such as your email address and your mobile phone number, in order to achieve a better and more direct interaction with you!
Since we aim to your satisfaction, we request for your consent to process your information for specific purposes. We hereby kindly inform you that you have the right to withdraw your consent at any time.
How do we protect your data?
Our website uses an SSL certificate. SSL guarantees a secure connection between the server hosting our website and the browser you are using. Every data transferred (files, personal information, etc.) to and from our website is encrypted, render it impossible for any third party either to access it without the required authorization or to intercept it.
We are committed to successfully protect your personal data from the very first moment that they are received through our website. However, in the extreme case that we are aware of the existence of a security breach, we will notify you on time, in order to take the necessary protection measures.
Lastly, we retain your personal data only for the time required to meet the purpose for which we have collected it.
Send / Delete personal data
If you do not wish to receive our newsletters via email, you can use the unsubscribe link that is included in all the newsletters we send to your email.
In case you wish to be informed and receive your data that we retain as registered in our company database, you may send an email to email@example.com.
If you wish to permanently delete your data from our company database, you may send an email to firstname.lastname@example.org.
Any breach of the database of this website or of the third-party data processor database (if it is disclosed to us), which implies that personal data stored in an identifiable form have been stolen, will be notified to all directly interested parties in a timely manner. At the same time, it will be notified to the competent authorities within 72 hours of the occurred violation.
For this reason, we recommend frequent review of this page, in order to stay informed regarding any additions or modifications of our private policy, which shall always be legitimate, as described above.
Third Party Tools
The present website cooperates with third parties that provide us with the necessary tools for processing the collected personal data. These third parties are carefully selected and fully complied with the relevant legislation.
We use Google Analytics to track the interaction of our users with our site. The provided data are used in order to define the number of people using our site, to understand in depth how users find our website and navigate throughout it.
Google Analytics records data such as your geographic location, your computer, your web browser, and your operating system. None of these, however, is considered as personal data.
Additionally, Google Analytics records your computer’s IP address, which could be used to identify you. However, we do not have access to this information.
We use Hotjar to further understand how our visitors navigate throughout our site, as well as to identify any possible problems they face while navigating. Our goal is to constantly improve the experience we offer to the users of our website.
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